Shipping Policy

1. Order Processing
At GiftsyCreative, we are committed to ensuring a smooth and efficient shopping experience. All orders are processed within 2-5 business days (excluding weekends and holidays). Processing time includes:
✔ Order verification & quality checks
✔ Packaging & fulfillment
✔ Preparing for shipment

Once your order has been processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Times & Delivery
We offer standard and expedited shipping options, ensuring timely delivery across various locations.

Estimated Delivery Time:Domestic Orders (USA & Canada): 5-12 business days
International Orders: 7-20 business days
⚠ Please note: Delivery times vary based on destination, customs clearance, and external factors beyond our control.

3. Shipping Costs
Shipping costs are calculated at checkout based on:
✔ Order weight & dimensions
✔ Delivery location
✔ Shipping method selected

🚚 Free Shipping: Available on select orders over $75 (applied automatically at checkout).

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor its status.

Track Your Order Here.

Tracking updates may take 24-48 hours to reflect on the system. If your tracking information has not updated after 5 business days, please contact us.

5. International Shipping & Customs
We ship to multiple countries worldwide! However, international orders may be subject to:

Customs duties & import taxes, which are the responsibility of the customer.
Delays due to customs clearance—this is beyond our control.
If your order is held at customs, please contact your local customs office for assistance.

6. Shipping Delays & Lost Packages
While we work with reliable shipping partners, occasional delays may occur due to:
🚨 High demand periods (holidays, sales, etc.)
🚨 Weather conditions & transportation issues
🚨 Customs processing

If your package is delayed beyond the estimated timeframe, please reach out to us, and we will assist in resolving the issue.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages marked as delivered by the carrier.
If you experience an issue, we recommend checking with neighbours or your local post office.

7. Address Changes & Incorrect Addresses
Ensure your shipping details are accurate before placing your order.

Incorrect Addresses: If an order is shipped to the wrong address due to a mistake at checkout, we are not liable for replacement or refund.
Address Change Requests: If you need to modify your address, contact us within 12 hours of placing your order.

8. Split Shipments
For orders containing multiple items, your order may be shipped in separate packages. This is to ensure faster delivery of available items while others are still being prepared. You will receive separate tracking numbers for each shipment.

9. Returns Due to Shipping Issues
If your order is returned to us due to incorrect address, refusal, or failure to collect, you may be required to pay an additional shipping fee to have it re-shipped.

For more information, refer to our Return & Refund Policy here.

10. Contact Us
If you have any questions regarding your order’s shipping status, please reach out to us here.